Reviews ( 95 )
Reviews ( 95 )
Kari Hitt with Frontier internet is outstanding. She is very kind, quick and knowledgable. She helped me get twice the service for about half the rate. And the technician that set up the service also did a great job. Hassle free. Thanks to them both!! :)
29 Nov 2023
Jose Gaspar came to my door right as I had reached my frustration level and was about to smash my Frontier router with a hammer. I was sooooo frustrated after ditching Dish Network to go 100% streaming and all I was getting was constant buffering. He quickly let me know that all the workers I've seen around my neighborhood are installing fiber (finally!!) and that I can now upgrade. I invited him inside, it was freezing cold that night and he was obviously on foot. Jose explained the process and all my options very clearly and we made a deal. I had to reach out to him a few days later because I hadn't been contacted for the install, within minutes I had an appointment. Sergio came and installed, was at my house 2 hours or so and I now have the fastest internet I've ever had. Jose sent me a follow-up text a few days after to see how the install went, which I did not expect at all!! I am extremely impressed with Jose's work ethic, sense of urgency, attention to detail and all around amazing customer service. You don't see that very often these days so he was, and is, definitely a breath of fresh air. He is an incredible asset to your team!! Give that man a raise, it's well deserved. Thank you, Margie C.
13 Apr 2023
A big star to Jose Gaspar and Helena Williams in their journey today with Frontier internet promotions .Keep the great work .....
31 Mar 2023
Jose Gaspar, One of the best and most efficient sales men I've come across in a very long time. Being in the sales game myself, I know what it takes to be a successful salesperson. The real truth is one cannot learn how to be a Great salesperson it is an innate factor which cannot be taught, in my opinion salesmen are not made but born. Jose is invaluable to this company. Lucky you for having him on the Frontier team.
04 Mar 2023
It was an amazing experience with this team They followed up with me and got my account approved. Saleman: Elijah Manager:Hector Thank you.
23 Feb 2023
I was really iffy on them just showing up at my door! When I say Jose is the best at what he does he made sure I was completely comfortable before he proceeded with anything. I love how he explained everything and gave me a lot of reassurances about making sure my information wasn’t stored for personal reasons. Thank you for all your help and you saved me a trip/call I was just talking about making because spectrum wasn’t it!
20 Feb 2023
Jose Gaspar was very professional and approachable. His Communication skills were detailed and informational regarding what Frontier provides, system set up and cost savings compared to our current provider with spectrum. Jose was able to provide optimal options that would fit our budget. We signed. Looking forward to see how great our service will be.
09 Feb 2023
Such great customer service thank you so much!! Looking forward to changing with frontier thank you again Jose Gaspar
09 Feb 2023
José gaspar, did a Great job.
31 Jan 2023
14 Dec 2022
Jose Gasper was very professional and great detail
24 Nov 2022
Jose Gaspar, he is very nice and friendly. Explained me the feature of plan clearly.
05 Oct 2022
Great customer representative
05 Oct 2022
Professional & knowledgeable. An asset to the company. Great customer service!
05 Oct 2022
Hector was great and very helpful with setting us up with internet service.
05 Oct 2022
Jose Gaspar came to my home today and offered me a good deal with Frontier, I’m looking to switch from Spectrum thanks to him.
29 Sep 2022
Jose Gaspar was very informative and helpful
29 Sep 2022
Jose Gaspar had very great information. He was very professional.
24 Sep 2022
24 Sep 2022
Jose Gaspar was very informative, friendly and helpful!
23 Apr 2024